Topics Covered in this Course

The Credentialing Process

• What is Credentialing • Distinguishing Credentialing from Contracting • Credentialing & Ethical Practice • Delegated Credentialing and Data Ownership • The Credentialing Process

Step-by-Step Credentialing with Private Payors & Medicare

• Pre-Enrollment Preparation • Initial Enrollment Application Video Walkthrough • Re-assignment of Benefits • Initial Group Application Video Walkthrough • What to Expect Post-Submission

Contracting with Payors

• Selecting Insurances • Red Flags to Look Out For • Ethical Fee Negotiations & Client Care • Contract Amendments and Additions • Maintaining Compliance After Contracting

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Pre-order now and save $50. Course Available April 1, 2026

$150.00

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About the Course

This course examines the ethical considerations of insurance credentialing, including how provider participation, data accuracy, and contracting decisions impact access to care, compliance, and continuity of treatment, including video instruction on crucial provider data and credentialing systems. Providers will learn step-by-step guidance for credentialing and contracting with payors, as well as how to maintain accurate provider data and avoid common mistakes that slow down approvals. This course comes with a bundle of resources, including recorded walkthroughs for CAQH and Medicare, credentialing checklists, documentation guides, contracting terms, and a payor spreadsheet with data for over 50 insurance companies and clearinghouses. 4 ethics CE credits. 

Course Instructor

Maureen Kane, LMHC is a licensed mental health counselor in private practice in Bellingham, Washington. She specializes in helping individuals navigate stress, anxiety, life transitions, illness, caregiving, trauma, and career challenges. Maureen is a Washington State approved clinical supervisor who provides guidance and mentorship to associate therapists working toward licensure and building sustainable private practices. She is also an EMDRIA Certified EMDR Therapist and EMDRIA Approved Consultant, supporting clinicians in developing advanced trauma treatment skills. She is the author of A Guide Back to You: A Workbook for Exploring Who You Are and Staying True to Yourself, a practical resource designed to help individuals reconnect with their values and personal direction. Before becoming a therapist, Maureen served as a director and manager in social service organizations and corporate programs focused on literacy, health care access, aging services, homeless youth, and disability support. This experience informs her clinical work and her commitment to accessible, client-centered care. Learn more about her practice at www.maureenkanecounseling.com.

Course Instructor

Susie Rigas-Morozowich, LMSW, LCSW is a clinician, educator, and practice owner with more than twenty years of experience in psychotherapy and behavioral health systems. She is the Founder and CEO of TelebehavioralHealth.US, a multi state digital behavioral health practice, where she oversees clinical operations, insurance credentialing, and provider compliance across multiple payer networks. Through her work as a supervisor, educator, and mentor, Susie has helped clinicians navigate the operational and ethical challenges of practicing within insurance systems. Her teaching focuses on translating complex administrative and policy requirements into practical strategies that support ethical practice, client access to care, and sustainable mental health services.

Take control of your practice independence

Pre-order now and save $50. Limited-time pricing. Course Available April 15th, 2026

$150.00

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Course Learning Objectives

Upon completing this course, participants will be able to: 1. Explain the ethical implications of insurance credentialing for mental health providers, particularly in terms of client access, continuity of care, and social justice. 2. Identify the required systems and documentation (e.g., CAQH, NPPES, Medicare PECOS) involved in the credentialing process and describe their role in ethical practice. 3. Evaluate the impact of contractual terms on client access and care equity, with a focus on obligations to underserved populations. 4. Describe the ethical responsibilities in maintaining up-to-date credentialing information, including compliance with Medicare Administrative Centers (MACs) and maintaining secure, accurate provider data.

Target Audience

This course is designed for licensed social workers and other mental health professionals involved in credentialing or considering insurance participation, aiming to foster a deeper understanding of credentialing ethics and compliance.

Course Format

This course is delivered in a self-paced, asynchronous format, allowing participants to complete the material on their own schedule. All content is accessible online and designed for flexible, independent learning. This course was last updated in March 2026.

Content Level

Intermediate – This course is intended for professionals with some background knowledge in mental health practice, aiming to build upon existing ethical frameworks with specific applications in insurance credentialing.

ACE Provider Statement

TelebehavioralHealth.US, #2020, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 6/28/2025-6/28/2028. Social workers completing this course receive 3.5 ethics continuing education credits. To earn CE credit, participants must complete all modules, pass the post-test with a score of 80% or higher, and submit a course evaluation. Learners can take the post-test as many times as needed to obtain a passing score.  Certificates of completion are issued automatically upon successful completion of all course requirements.

Refunds & Cancellations

Requests must be emailed to [email protected] within 7 days of purchase, as long as no more than one module has been completed. No refunds will be issued after that point.

ADA Accommodations

To request accommodations, please email [email protected]

Questions or Grievances

For questions or to report a grievance, contact [email protected]