Effective Date: December 30, 2025
TelebehavioralHealth US, LLC (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who participate in our continuing education programs. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our continuing education offerings.
This policy applies solely to our continuing education programs and does not govern any clinical services or healthcare operations.
1. Scope and Purpose
This Privacy Policy applies to information collected in connection with our continuing education activities, including course registration, participation, knowledge checks, post-tests, course evaluations, certificate issuance, and related communications.
Our continuing education programs provide educational services only. We do not offer healthcare services through these programs.
2. Information We Collect
We collect only the information necessary to administer continuing education programs and issue continuing education credit.
a. Professional and Contact Information
- Name
- Email address
- Professional license number
- License type
- State(s) of licensure
b. Course Participation Information
- Course enrollment records
- Module completion status
- Knowledge check and post-test results
- Continuing education certificate records
c. Payment Information
Payments for continuing education courses are processed securely by our third-party payment processor, Stripe. We do not store credit card numbers or full payment credentials. We may retain transaction confirmations and receipts for accounting and audit purposes.
d. Technical and Usage Information
- IP address
- Browser and device type
- Access logs and learning platform analytics
3. Information We Do Not Collect
Our continuing education programs:
- Do not provide healthcare services
- Do not collect health information
- Do not collect clinical records, patient information, or therapy content
All information collected is professional, educational, or administrative in nature.
4. How We Use Information
We use collected information only for legitimate continuing education purposes, including:
- Registering participants for courses
- Delivering course content
- Tracking participation and completion
- Scoring knowledge checks and post-tests
- Issuing continuing education certificates
- Maintaining records required for continuing education verification and audits
- Communicating course-related information and updates
Participant information is not used for marketing unrelated to continuing education.
5. Legal Basis for Processing
Information is processed based on:
- Contractual necessity to provide continuing education services
- Legitimate business operations related to course administration
- Compliance with professional continuing education documentation and audit requirements, including expectations of Association of Social Work Boards ACE programs
6. Data Sharing and Third-Party Services
We share information only as necessary to operate our continuing education program, including with:
- Thinkific (learning management and course delivery)
- Stripe (payment processing)
- Email or certificate delivery services used to communicate with participants
All third-party service providers are required to use appropriate safeguards and may only process information for the services they provide to us. We do not sell or rent participant information.
7. Data Retention
Continuing education records, including course completion and certificate information, are retained for the period required to comply with ASWB ACE continuing education documentation and audit standards. Records may be retained longer if necessary to meet legal, accounting, or verification obligations.
8. Data Security
We take reasonable administrative and technical measures to protect information, including:
- Use of secure platforms for course delivery and payment processing
- Access controls limiting data access to authorized personnel
- Standard security practices appropriate for educational data
9. Participant Rights
Participants may:
- Request access to their continuing education records
- Request correction of inaccurate information
- Request deletion of personal information, subject to continuing education record retention requirements
- Opt out of non-essential communications
Requests may be submitted using the contact information below.
10. Cookies and Analytics
Our continuing education platform and website may use cookies or similar technologies to support functionality, analytics, and user experience. These tools do not collect sensitive personal information and are used solely for operational purposes.
11. Age Restrictions
Our continuing education programs are intended for adults and licensed professionals. We do not knowingly collect information from individuals under the age of 18.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued participation in our continuing education programs constitutes acceptance of the updated policy.
13. Contact Information
For questions or requests related to this Privacy Policy or your continuing education records, please contact:
TelebehavioralHealth US, LLC
PO Box #26
Belmont, MI 49306-9600
Email: [email protected]